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What we collect

Information We Collect

Section 1

We collect the information you provide directly to us and the data required to deliver the Ascandra experience across search, resumes, applications, and settings.

  • Account information such as name, email address, and password
  • Resume files, professional profile details, and supporting documents
  • Job search preferences, search history, and application tracking data
  • Communication preferences and support conversations

How it is used

How We Use Your Information

Section 2

We use your information to operate Ascandra, improve product quality, personalize recommendations, and support workflows you explicitly enable.

  • Provide, maintain, and improve our services
  • Match you with relevant job opportunities
  • Submit job applications on your behalf with your consent
  • Send service-related communications and support updates
  • Analyze usage patterns to improve product quality
  • Protect against fraud, abuse, and misuse

Disclosure

Information Sharing

Section 3

We may share information with employers, service providers, or legal authorities when required to operate the service or comply with the law. We do not sell your personal information.

  • Employers when you apply for jobs
  • Service providers who assist our operations
  • Legal authorities when required by law

Protection

Data Security

Section 4

We implement industry-standard security measures to protect your data, including encryption of sensitive information, secure HTTPS connections, and regular security reviews. No internet transmission method is completely risk-free.

Lifecycle

Data Retention

Section 5

We retain your information while your account is active or as needed to provide the service. You can request deletion of your account and associated data through settings or by contacting us directly.

Your controls

Your Rights

Section 6

Depending on your jurisdiction and how you use the platform, you may have rights related to access, correction, deletion, portability, and withdrawal of consent.

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent for certain processing activities

Sessions and analytics

Cookies and Tracking

Section 7

We use cookies and similar technologies to maintain sessions, remember preferences, and understand product usage. You can manage cookie behavior through your browser settings.

Integrations

Third-Party Services

Section 8

Ascandra may integrate with third-party tools to improve functionality. Those providers maintain their own privacy policies, and we encourage you to review them carefully.

Eligibility

Children's Privacy

Section 9

Our Service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

Updates

Changes to This Policy

Section 10

We may update this Privacy Policy periodically. We will notify you of significant changes through email or the product experience. Continued use after changes constitutes acceptance.

Contact

Privacy Questions

Section 11

For privacy-related questions or to exercise your rights, contact our privacy team and include the account email or request details involved.